Member Service Specialist

• Management of administrative activities related to company and employee records, including the control and reconciliation of information flows from entities affiliated with the Fund and from companies, using the IT platform;
• Provide assistance to Fund users, both companies and workers, in resolving the issues they have highlighted;
• Management of reimbursement requests submitted by members for healthcare services directly managed by the Fund, assessing the completeness of the documentation they upload from time to time and, therefore, whether all the requirements for reimbursement authorization are met.

Essentials/Must have

• Previous experience in claims management offices of health or insurance funds (1/2 years);
• Basic knowledge of supplementary healthcare legislation and healthcare funds;
• Administrative skills related to personal data management and document verification;
• Experience using complex IT platforms for data entry, management, and verification;
• Ability to work in a team.

Preferential/Nice to have

• Bachelor's degree (preferably in economics and management).

Fixed-term contract

Supplementary healthcare fund

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Ref. SP99002

Disclaimer:

PRAXI SpA (MLPS Authorization 13/I/0003868/03.04) believes that diversity and inclusion are key elements for the success and sustainability of organizations. We are committed to creating an inclusive work environment that promotes equal opportunity and respects the diversity of backgrounds, experiences, and opinions of our employees, partners, and customers.

We are committed to ensuring that all stages of the recruitment and selection process are conducted fairly and transparently, based solely on the skills, qualifications, and experience of applicants. Furthermore, we are committed to using neutral and inclusive language in our communications to avoid any form of gender discrimination or bias.

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